Frequently Asked Questions
If you can't find the answer you're looking for, reach out to us.
EEG Headband
No. You can set up the device in 5 minutes with Mentora's step-by-step installation wizard and start your first test. Free online training is provided to all users.
Mentora EEG headband collects data from 4 channels: AF7, AF8 (front temporal) and TP9, TP10 (back temporal).
No, the Mentora Cortex headband works with dry electrodes. No gel use is required.
No, thanks to the special electrode design, contact is made with the scalp through the hair and the signal is obtained.
A 2-year hardware warranty is offered.
Mentora Cortex Software
N-Back and Go/NoGo tests can be applied.
By combining EEG data and test results, a clinical PDF report is automatically generated.
There is no client limit.
Data Security and Privacy
All EEG and clinical data are stored on servers in Türkiye. Data is not transferred abroad under any circumstances.
Yes. The platform is fully compliant with the Personal Data Protection Law (KVKK). Client consent, data deletion, and data export operations can be carried out through the system.
Yes. TLS 1.3 encryption is used during transfer and AES-256 encryption is used in storage.
When the account is deleted, all client data, EEG records, and reports are permanently deleted. This action cannot be undone.
Pricing and Subscription
Yes. The subscription can be canceled at any time. Access continues until the end of the current period after cancellation.
For detailed price information and corporate offers, you can write to [email protected] or make a demo appointment.